About Us

Our Story

Goway Travel was founded in 1970 in Toronto, Canada by Australian born Bruce Hodge who continues to be President to this day. From modest beginnings, Goway has evolved into one of North America’s largest tour operators and wholesalers for the South Pacific region and other worldwide destinations including Africa, Asia, Idyllic Islands, Latin America and UK/Europe.

Goway Travel Sydney was established in 1985 as a subsidiary of Goway North America. The Sydney office has been trading successfully as an Inbound Tour Operator handling FIT and Group bookings for wholesale clients in North America, the United Kingdom, Europe, South Africa and South America. Our inbound office looks after all aspects of inbound travel into Australia and New Zealand. We provide a complete and reliable ground handling service, no matter the size or complexity – we can meet your most demanding requirements.

Goway is also dedicated to the preservation of the world's unique environment and wildlife and we support various community and conservation programs throughout Australia and New Zealand. In Australia we sponsor a Tasmanian Devil at the Australia Zoo, Koalas at Rainforestation near Cairns and in New Zealand we sponsor a Kiwi bird at Kiwi Encounter in Rotorua.

Our staff explore Australia and New Zealand throughout the year, sourcing new product and reviewing existing product. We provide this information to you through monthly updates. With thousands of room nights every year our buying power means we can provide very competitive rates.

Goway and Pacific Destinations

In late 2020, Goway entered a strategic alliance with Pacific Destinations. Both companies share a common vision for the future, and this partnership will ensure that your clients benefit from the combined expertise of both companies. As we transition into a new era of travel, you can be assured that your clients are in safe hands with solid and passionate operators.

Culture & Philosophy

Goway Travel has adopted principles which base decisions on a philosophical sense of purpose, to think long term, to have a process for solving problems and to add value to the organisation by developing our people.

The principles are:

  • Base decisions on a long term philosophy, even at the expense of short term financial goals.
  • Build a culture of fixing problems to get the quality right the first time
  • Standardised tasks and processes are the foundation for continuous improvement and employee empowerment
  • Grow leaders who thoroughly understand the work, live the philosophy and teach others
  • Develop exceptional people and teams who follow the company’s philosophy
  • Respect our customers and suppliers by challenging them and helping them improve
  • Go and see for yourself to thoroughly understand the situation
  • Make decisions by thoroughly considering all options and implement decisions rapidly
  • Be a learning organisation through reflection and continuous improvement

Related Pages

Goway Inbound
ABN # 57 002 767 839
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Tourism Industry Association of New Zealand
Australian Tourism Export Council
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